We want every woman to feel confident and cared for with every purchase. Our refund policy protects our customers and the integrity of our boutique offerings.
Refund Eligibility
Refunds are issued only for:
- Canceled pre-order items within 24 hours of purchase
- Out-of-stock items
- Situations approved by management due to an error on our part
Non-Refundable Purchases
- All standard purchases outside of the conditions above are non-refundable.
- Sale, clearance, and discounted items are final sale.
Damaged or Incorrect Items
If you receive a damaged or incorrect item:
- Contact us within 3 days of delivery.
- Include photos and your order details.
- We will resolve the issue with a replacement or store credit.
Refund Processing Time
- Approved refunds are returned to the original payment method.
- Please allow 5 to 10 business days for your bank to complete the process.
Every request is handled with grace and care to ensure fairness while maintaining boutique-quality standards.